Related inquiries Car rental agency:
Add my business
1. Derby Rent a Car. Renta de autos y Camionetas en Guadalajara. - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
60 reviews
Be the 1st in the ranking
exclusive page
Address: 2826-A, Av. Circunvalación Agustín Yáñez, Arcos Vallarta, 44130 Guadalajara, Jal., Mexico
Schedule: Opens at 9:00 AM
Telephone: +52 33 3124 3963
Business type: Van rental agency
Jose Mata: Very good customer service.They picked me up at the airport and picked up the car at the hotel where I stayed.No demanding and no extra charges.Highly recommended.
Huitzi Tlanezi: Best prices and service in town
Ricardo López: Exceptional service and very competitive price. The Derby team, adapting to our needs, has efficiently and punctually facilitated the delivery and collection of the car. The attention and treatment received have been outstanding. I am very clear that in the next visits to Guadalajara they will be my rent a car providers again.
Peter B.: I would recommend Derby rental car even though they are in the city and not at the airport. We rented over the Thanksgiving holiday in November 2022. They had a driver waiting to pick us up at the airport when we arrived. The car was in an airport parking lot waiting for us. So that part was great. I communicated in email with Jaime at Derby several times before we arrived to ensure our car would be ready to confirm the total prices of our reservation was all we would pay. To my surprise and my delight, there was absolutely no demands from Derby that we buy more insurance or pay a higher rate when we got the car. We've experience these unpleasant surprises with nearly all other rental car companies in Mexico and do not appreciate how they do business. But Derby did not do that to us, so my thanks to their management. The car we got was obviously not "new", but it was in OK condition. Just be sure you inspect all damages and have them marked on their "condition" sheet when you get your car. We didn't have any unexpected problems when we turned the car in. All went smoothly. The only complaint I would have is that this car had about 60,000 miles on it and the tires were very worn. I'm assuming the tires were the original ones. Derby needs to put new tires on their cars every 40,000 miles or so.
Carlos Camarena: Good service
J W: Very good service, affordable prices.
Sergio Millan: We are on your diposition
Elsa Expresa: Excellent service and attention at all times, very clear in their explanations, the car is super clean and in excellent condition!!!They supported me at all times, 100% recommended!
Jason Barajas: Thank you very much for your help Jaime, very happy with your service and good prices. We return to rent cars with you in the future. Highly recommended
Alighieri Rizo: Second time that I rent a vehicle, it does not take long to rent it and the same when delivering it. Excellent service both in cleaning and care.
Víctor Ma: Excellent service, I had a problem with my credit card and they helped me by taking me to the bank to solve it at no extra cost, they took all the time for me to solve my problem, very affordable costs, I would definitely hire them again.
Mayra Venzor: Jaime behaved very well !! Excellent customer service! I'm Cesar Ramos
Cheryl Toth: Excellent experience and hablan ingles. Jaime was very clear about the whole rental process and fees. Our car was new and clean and everything worked perfectly. The price was very good and the drop off process was very fast. This place is easy to get to and the owner and staff are very nice. Highly recommend, especially to Americans.
Adriana Favela: Very friendly and good service
Lidya Valenzuela: Excellent service, very affordable prices, they gave me a scratch on the car and they charged for the repair only Justo, he recommended it 100%
Jon Villanueva: Americans look no further. Jaime and his staff are always attentive and offer great cars fully insured at a great price. I have rented twice from them and it’s always a smooth process. Thank you!
Pablo H: excellent fleet of cars. best service in town..
Ayax Ron-Carr: Unfortunately I was not able to use your service. I wanted to try this company and there was bad communication and we were left without a car. On their page you make a request to reserve and they are supposed to contact you to confirm the car. As there was no communication, we talked and they had already canceled our request and there was no longer any car available. It was our mistake not to have contacted them soon after the request, but their way of operating did not leave a good taste in our mouths, which I think is better in other companies where everything is handled electronically and is not based on them calling you or you call them I see another comment from a Jorge client that something similar happened to him, they canceled his reservation and they never contacted him, nor did they send him an email to let him know that they no longer had a car. I tried to explain this because I wanted to give them feedback and they just told me to go to another company. There is no way to know if they really called, we have no missed calls, and apparently they do not send an email to indicate that our request was simply not going to be honored and it was cancelled. When talking to them and explaining the situation, it seemed to me that they did not want to take responsibility since there was no confirmation and they could not help us. If they offered me some recommendations and at the end an apology for the misunderstanding, they also kindly offered me to give the service in the future with a discount. I hope to be able to use them in the future and be able to change this review, but for now I'll leave it as is.
Blackbird: February 2022De nuevo Jaime responde con much professionalità. Me da mucho gusto poder comunicarme con el y te quita de dudas con respondiendo sobre situaciones que son en el momento muy importantes! Muchas gracias Jaime por el buen trabajo que tu y tu equipo hacen.March 2021First and foremost I am a frequent traveller. I have rented pretty much all over the US, Canada and Mexico. Renting a car can be frustrating because of all the upsale most rental places want to do for insurances and extra services and add fear mongering and high deductibles and high deposits just to rent a vehicle. This place gave me the best prices within a metropolitan area. They didn't try and upsell the insurance. They were upfront with what the insurance covered miles/km on the vehicle. The pricing and the flexibility if I was an hour or so late.Jaime was cool and collected and when he offered VEHICLE DROPOFF at my location that was the highlight. I immediately booked with him the 15 person van and set aside a second rental once that one was over. They called me once they were in the area to hand over on both vehicle both time. They were within minutes of our set time. Bravo Derby Team... De verdad que se la rifan bien chido en obtener clientes. Y por seguro ya van a tener otro cliente leal. Muchísimas gracias a su equipo de profesionales en facilitar las dos rentas.
mario alberto casal arcos: Excellent treatment of the staff, they did not have the car I was looking for. But they solved my need.
Lic. en derecho Arturo Sánchez: I have been renting cars with them for several years now and it has always gone well for me
2. Alpro Rent a Car - Guadalajara
VerifiedProfile verified by owner today
5
211 reviews
Be the 1st in the ranking
exclusive page
Address: Av. 16 de Septiembre 599, Mexicaltzingo, 44100 Guadalajara, Jal., Mexico
Schedule: Opens at 9:00 AM
Telephone: +52 33 3614 1100
Business type: Car rental agency
JOSEFINA VILLARRUEL: A very pleasant experience, excellent treatment, very responsible, the impeccable unit, super clean and any detail they let you know, definitely excellent service.
Luis: Excellent service. They dropped off the car at our hotel and they provided transportation on the way back to the airport. We worked with Jaime, he was helpful explaining all the rental terms and he was on time. The rental process was quick. This is my preferred company in Guadalajara.
Omar Barrios: Disgusting customer service, dial to get a quote and they serve you as if they were doing you a favor 👎🏻 I give it one star because it is the least it allows me to put
Alfredo Agundes: Highly recommended, excellent service
Georgina Aceves: Excellent customer personalized service. Honest and no upsell and issues on insurance. I have been renting from Jaime for the past 6 years.
Esther Sanchez: Exceptional customer service, I 100% recommend renting a car here.
Lawrence Messerman: Without a doubt, Alpro is the best car rental company I have dealt with--in Mexico or the U.S. We have used them for several years for group trips. They deliver the quality vehicle you expect at a great price. Excellent service and they value their relationship with their customers. Could not recommend them more highly!
Agustin Chaves: Had the best experience at Alpro.Cars are really clean, nice and well maintained.Honest workers, prices and everyone is super friendlyThey’ll pick you up and drop off from the Airport.I give them 10 stars
Samantha Duncan: Renting a car from Alpro was a great experience! They accomodated some last-minute changes with no hassle, the price they quoted was the price they charged, they picked us up from the airport and dropped us off at no extra charge, the car was in great working condition, and they even gave us driving tips. I can't recommend them enough! Thank you Emiliano and Juan!
Danela bernal: Spectacular customer service! The quote they offer is the final price, there are no hidden prices! It was a pleasure renting vehicles with Alpro!!
Daniel Aréchiga: Servicio inmejorable en la renta de autos, calidad, atención y precio que sin lugar a dudas no tienen rival.Tienen un esmero en el cuidado de sus autos, lo que da mucha seguridad y confianza.
Tom D: Excellent experience! Super nice, honest, and transparent people. They give you a price and they honor it. No insurance upsell, no BS. Very good cars. Great service. Compared to other rental companies in the region these guys are infinitely better. Can’t recommend any more highly. They’re great!
Eneyda Briseno: Best service ever, this is our second time using Alpro and Jaime and all the staff there are absolutely amazing no doubt. They go above and beyond to please their customers. Not to mention any of their vehicles look and drive like NEW. Very please with their service. We always recommend anyone to Alpro’s!
JOSE RAUL JIMENEZ BOTELLO: Excellent attention, mainly by Jaime RodríguezTruck in perfect conditionCongratulations!!!
Denise Favela: We come to Mexico 2-4 times and year and every visit we call Alpro for our car rental services. Their services are EXCELLENT and superseded all competitors. Thank you Alpro for making our trips stress free with your car rental services. Super reliable and amazing staff. We love Don Jaime.
Cantaritos El Chivo: Great experience from start to finish! Jaime was amazing through out the whole process!
Eusebio Nájera cerón: Más o menos
Maria Eugenia Maravilla: Excelente Servicio, los felicito todo muy bien, los carros muy limpios excelentes condiciones, mil gracias
paulina vallejo: Una experiencia muy agradable, excelente trato, muy responsables, nos prestaron una silla para bebé para poder viajar y no llevaron al aeropuerto al terminar el servicio con ellos. Los recomiendo ampliamente 😊
Martin Jimenez: Un lugar muy professional tube un pequeño accidente y los agents de Alpro en menos de 1 hora llegaron para acistirnos estoy muy contento con el cervicio Jaime y su equipo nos ayudaron de Maravilla gracias por todo,se los recomiendo al cien.
Laura Landa Fuentes: Good service, Jaime an honest and trustworthy person.
3. Van GDL SA de CV - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
66 reviews
Be the 1st in the ranking
exclusive page
Address: Av Mariano Otero 864, Jardines del Bosque, 44520 Guadalajara, Jal., Mexico
Schedule: Opens at 9:00 AM
Telephone: +52 33 3880 1680
Business type: Van rental agency
Servando “EL PROFE” Ramirez: El mejor lugar para viajes de negocios: seguros, confiables y atención personalizada... Un lugar muy profesional
Erika Iniestra: Super buen servicio, el chofer Alex excelente atención y muy buen conductor, definitivamente recomiendo el servicio
claudia perez gavilan: Excelente servicio, Ramiro fue super amable, atento, estuvo a tiempo y se comunicaba conmigo cada vez que era necesario.
Alma Zuno Zendejas: Muy puntuales, cumplidos excelente servicio
berta snowbarger: Excellent service! It was a trip from Guadalajara to Manzanillo, to celebrate my 60th birthday with 7 friends of more than 45 years. The van was perfect, we had a blast traveling that way, the driver was a real pro! Punctual, friendly, courteous and safe driving. I would 100% recommend GDLvans
administracion cdaaj: Muy buen servicio lo recomiendo, Puntuales, siempre al pendiente y excelente comunicación. Lo necesitaba urgente y ellos me apoyaron a resolver mi situación, punto mas de valor.
Claudia Flores: Excelente servicio por parte de los vendedores y los conductores. Tuvimos un problema con el aire acondicionado de la van, pero fuera de eso el servicio fue puntual y excelente.
Oswaldo Jimenez: Tengo dos días tratando de comunicarme para cotizar, presumen que tienen 30 lineas y nadie contesta, la verdad si así es el proceso para intentar cotizar el servicios no quiero saber el resto.
Ivan Torres: Muy agradecido con todo el equipo de colaboradores de GDLvan
Carlos Dervez: Of the worst experiences when quoting a service I do not even want to imagine what the service they provide would be like if the simple fact of looking for them to quote super rude people without wanting to serve you and it seems that they are doing you a favor by answering you terrible service I do not recommend that they lose their time thinking about these people is not worth it at all
juan lugo: Terrible attention that they provide I preferred not to take the service since they do not answer you by call and when they do answer it seems that they are doing you a favor by contracting the service
Francisco Javier Robles Morales: Very professional. Punctuality, kindness, cleanliness and attention. For the next occasion of course I look for them again.
Jazmín Somoza: y ya me cayeron mal, super mala atención, consiganse a otro vendedor. Literal se burló de mi con otro compañero, me hizo mansplanning y me atendió con la hueva más grande del mundo como si yo le debiera algo. Ah! y para colmo de los 6 telefonos que tienen en su pag web solo respondieron 1, y con el nivel de persona que me tocó. Horrible. Ni se acerquen con ellos busquen a otro proveedor independientemente si es viaje de negocios o personal.(Translated by Google
Janette Preciado: pésimo servicio contratamos el día 15 de marzo y fue una muy fea experiencia llegaron tarde al lugar donde se supone que saldríamos , después tuvimos un problema con la camioneta que por cierto entregaron tarde y sucia se le hablo al gerente de logística y de una forma grosera cortarte y poco profesional nos dijo que esperáramos dos horas para ver que podía hacer y si efectivamente tuvimos que esperar al rededor de hora y media aproximadamente el día lunes pase el reporte a la persona con quien hice el contrato y fue caso omiso pésimo de verdad
Francisco Perez: Las mejores Sprinters
Judith Sanchez Flores: Cotice una van para 11 pasajeros de un miércoles para sábado, me ofrecieron una de 16 debido a la disponibilidad, la diferencia de precios aumento $600 aprox. me pareció buen precio. La camioneta es bastante cómoda, el chófer estuvo en el lugar todo el tiempo aunque mi viaje fue sin movimientos, fue muy puntual y amable. Lo que le falto a la van fue estero blue tooth o con conexión auxiliar y en los asientos del fondo no llegaba el aire acondicionado.
Irving Garcia: Excelente servicio y unidades muy limpias y cómodas aparte los operadores son muy serviciales
DANIELA VEGA: Excelente servicio! desde la atención telefónica, diferentes formas de pago, seguimiento telefónico, vehículo cuidado y excelente servicio del operador. Súper recomendable
Claudia Martinez: Excelente servicio....!! El chofer Bryan Vázquez se gana mil estrellas por su paciencia y amabilidad.... muchas gracias
Jorge Salazar: Excelente en todos los aspectos.
LF GS: PÉ SI MA experience with them! We rented their services specifically to save time and greater comfort and get to the places we needed on time and they turned out lousy. Taking the people they were moving to another place, TERRIBLE LOGISTICS. That's why we hire them! And then the manager says that he is going to compensate us and return a part of the money for the huge mistake they made and to date they are not even good at it. I DO NOT RECOMMEND THEM
4. Renta de Autos Usave Car Rental - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
4 reviews
Be the 1st in the ranking
exclusive page
Address: Calz. del Federalismo Sur 480, Centro, 44100 Guadalajara, Jal., Mexico
Schedule: Opens at 9:00 AM
Telephone: +52 33 3825 5080
Business type: Car rental agency
Juan Pablo Alcalá Hernández: Excellent service with a wide catalog of cars
Jos Road: Very good attention, and impeccable cars
Edmundo Larios Torres: On their page and by phone they say that they accept all cards and you arrive and it is not true, also by phone they tell you one price and when you go to pick up the car it is another. They ruined my trip
Jose Ponce: Diversity in new cars the best 👍👌
5. Avis Renta de Autos - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.2
84 reviews
Be the 1st in the ranking
exclusive page
Address: Av. de las Américas 1169, Providencia, 44610 Guadalajara, Jal., Mexico
Schedule: Opens at 7:00 AM
Telephone: +52 800 770 2847
Business type: Car rental agency
Lau Sanchez: Buen servicio
Victor campa: Don't do it
Xav Vall: Worst place to rent a car in Guadalajara
Forrest Glover: Best car rental company in Mexico. Love the GDL airport location as well.
Flwrs: Me agrada que tienen coches de modelos recientes y es bueno el trato de sus empleados hacia los clientes. Solo van varios autos qué me los entregan sucios. :/
Alberto Capetillo: Excelente servicio
Ramon Zepeda Amaya: Very affordable prices and above all very good attention from Mr. Guillermo and his very impeccable units.
Margarito Lepe: LARENTA IS VARATA..NOTHING ELSE CAR INSURANCE COSTS MORE THAN LARENTA.TO JIJO.LIKE THAT 🤔
Oliver J: To be honest, they have good service... they should only take care of the selection of the car and the day they deliver it is the one that one selected, I was not dissatisfied but I was surprised by the change without prior notice
Tracy Reynoso: Terrible service
Claudio De Santiago: Much more expensive than expected, even with a 50% discount, I paid more than a minivan and the terrible customer service, they didn't want to make an extension, I had to deliver them at 10pm and I asked for deliveries the next day at 4am and they didn't want to do it the extension because they did not know if I had the money to pay ..!! .Yo. I recommend Hertz best price and service ..
lander ramirez: Very good service, cars always in very good condition
Lic. María Poza M.: Giovanni very attentive and helpful, the car super good. Congratulations!!
Luis Gonzalez: Very professional service
Joss Martínez: Excellent agency and very good vehicles, helpful customer service.
Nikita Nemtin: Nice and helpful personnel
Oscar Blanco: Attentive staff service, very attractive rates and promotions and cars in excellent condition
Connie Figueroa: The manager Giovanni is very friendly and attentive
Corwin Haney: Renting a car was easy... and quick.
6. Payless Car Rental Guadalajara Oficina Centro - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.6
42 reviews
Be the 1st in the ranking
exclusive page
Address: Av Mariano Otero 1240, Chapalita, 44520 Guadalajara, Jal., Mexico
Schedule: Opens at 7:00 AM
Telephone: +52 33 3121 0799
Business type: Car rental agency
Mark Charette: Convenient to me in GDL, but my car was an hour late in arriving.
pau rodriguez: We make the reservation, we arrive at 7.30 in the morning and they tell us that they don't have it and that they don't have cars either, just like that... Without looking for a solution or contributing anything. Regrettable.
lilia vuchkova: Do not rent with them.About two weeks ago decided to rent a car with them for two days, returned the car and everything seemed right. Until today, when I saw they tried to charge me 2 weeks later for over 2000USD.
Hugues Rousseau: I made a reservation using expedia. The branch did not have any car upon my arrival even though they did have my reservation. Clerk could not help, said it was because expedia dud not know inventory. She did not feel sorry, my day was ruined.
Valentin Cordova: I was hoping they would accept cash or debit card, they only accept credit card.
luis estrada: They offer cars that they do not have and offer theirs at a higher cost than what the pages say.
Shudew: Expect to get cheated at this business. They will lie to you about Guadalajara city requiring $3M pesos of liability coverage. It is a complete lie. The mandatory minimum liability coverage is already included in the rental rate. They just love to cheat foreigners with unnecessary additional insurance. Just got to Mex Rent A Car - they will allow you to use your own insurance.
byblos qualitytrad: They did not have the car we reserved and a similar one was 4 times more expensive than what payless teaches
Tony Diaz: DO NOT rent here. We pointed out some issues with the car we were renting during the inspection- one of which was the back tire. They said it’s been inspected and is fine. One day later we have to fill the tire with air. The tire kept leaking - so we called the number they said to call for any issues with the car. We were told for an extra cost- they could bring us a different car. We paid for extra insurance with our rental so there should not have been any charge at all. When we refused to pay an additional $100 (US dollars) they said we could get it fixed ourselves and pay for it at a shop. So basically- no assistance available at all. They do not rent safe cars, and expect the renters to pay to fix them.
MARTIN VAZQUEZ: Terrible service, they ask you for prepayment to insure your car, they ask you for a reception schedule for it, they will confirm it via email and it turns out that they forget to inform you that at that time that you indicated, IT IS ALREADY CLOSED, and still in attention to Clients tell you that you have to wait but they don't know how long for someone to want to come to deliver the vehicle to you, and since you already had it paid for, there's no way to say no.
Sergio Zuñiga: Good attention and price
Guillermo Lara: Worst service ever and experience ever. They front desk services spends hours trying to sell you unnecessary insurance by fear and intimidation tactics. They pretend to make calls on their personal cellphones to upper management and when you ask to talk to them, they just bluntly ignore you. After returning the rental vehicle, I found additional charges on my credit card for services I never authorize. The whole experience was a nightmare. Avoid this location at all cost. They will try to hassle you at every opportunity.
Luis Fernando Cervantes S: A place where you receive very good attention from the executives
Anabelle Catblack Luxi tacher: Excellent service
Jaime Qiu: Made my reservation and tried to pick up the car as usual. The attendants laughed at me and said that they hadn’t had cars for two weeks and that they didn’t care about my reservation. I tried talking to different people, but no one took responsibility. It has been the WORST experience I’ve had with a car rental company. Couldn’t manage to get a car or a refund.
Ivan Queiroz: In the same week, I had 2 reservations made in the Payless USA system, but the car was not available. I had to wait a long time and fight a lot to have the car, in addition to not respecting the price. After more than 2 hours of waiting, the dirty car was delivered to me...
Edmon Felipe Vargas: They have good vehicles available and affordable prices.
Rita Ross Rudwischz: Angel is a charm!! He gave us excellent care
Karen Ruvalcaba: Listen everyone! I rented a car in Dec 2017 on this site in Guadalajara, Mexico (will full insurance through Travelocity) & I had the WORST EXPERIENCE EVER! I called 2 times before to make sure my rental care was there & Payless Confirmed but when i got there, the staff named LUCIO ARANDA was mad that one one told him because he only had one car left. We eve had to walk miles in the middle of the night because their office inside the airport was closed...really? Anyways, he didn't have a copy machine to make copies of the agreement form & LIED to me saying for only $50, I would get additional car insurance so I said okay. He asked for me to sign saying the car is fine WITHOUT seeing it but luckily, my boyfriend realized what was going on & said no until we see it first. When we dropped of the rental car, he told me he charged me $450 extra so I didn't sign the receipt but they still charged it on my credit card! WHAT? I asked to speak to his manager named JOSE CAMARENA & he wasn't there so he called him over the phone & when I explained it to the manager that I didn't agree to pay that much, he said oh well. No one spoke English! Payless told me someone had to speak English & have the contract form in English! I have been calling Payless for the last 6 months (maybe 25 times already) & every single staff does not know who I can speak with. I have even been asked to email documents/proof and no one has emailed me back. I am sick & tired of being ignored. I have been manipulated! This is not fair & affecting me emotionally and mentally. So much anxiety, anger, sadness, & hate. DO NOT RENT FROM THEM! EVEN IF YOU THINK YOU WILL SAVE MONEY COMPARED TO OTHER RENTAL COMPANIES, DO NOT DO IT!
Digna Iris: highly recommended
Andres Castañeda: Good service and very attentive staff.
7. Europcar Car Rentals in Guadalajara Centro - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.7
299 reviews
Be the 1st in the ranking
exclusive page
Address: Calz. Lázaro Cárdenas 2838, Jardines del Bosque, 44520 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 1562 0572
Business type: Car rental agency
Nash Kabbara: The car I was given was in terrible shape. Service and employees are good. I wouldn’t go back because of vehicle quality.
Antonio Jaime: They have no cancellations, refunds, nothing. Lots of additional fees.I asked them how much they were going to charge as a guarantee for WhatsApp, they gave me a figure. When I arrived they gave me a figure more than double what they had told me.
Icela Vazquez: Europcar did not honor the car insurance purchase on Expedia. They said that the insurance purchase on Expedia was not valid. They will not release the car unless I make a deposit of the total value of the car or purchase their insurance (which was way more expensive than the one I had already purchased) and they requested $1000 deposit. I called Expedia customer service and they told me that the insurance is valid and they should accept the policy. When the Expedia representative tried calling Europcar, the employee at the front desk picked up the phone, but they hang up on the representative. The Expedia representative said that he called three other times, but they did not pick up the phone. We were at the front desk and saw when the employee hung up the phone. We told them that Expedia is trying to reach out to them, but they said that they have not received call from them, even though we saw them pick up and hung the phone. Since the Europcar employees refused to talk to Expedia, we had no choice but to get their insurance so they can release the car to us. They were also haggling the price of the policy. Another red flag. We were definitely scam and had an unexpected expense thanks to Europcar. Not the way we wanted to start our vacation. Never using them again.
Yaneth Velázquez Faudoa: Terrible servicio y atención. Te piden llegar temprano para luego decirte que “el sistema” cambió tu reservación. A pesar de que uno muestra los papeles, no brindan respuesta y tampoco solucionan.
rafael melena: Your time doing reservations is just a waste of time; not honored,not respec, on prices.. awful.. don't go there
Alma Elena M: Peor compañía de renta, ME RENTARON UN CARRO QUE SE QUEDO SIN FRENOS EN LA CARRETERA!!!! encima de so HACEN CARGOS ADICIONALES por regresarles el carro y no querer usar sus carros EN PESIMO ESTADO, el segundo carro que me mandaron TENIA PROBLEMAS EN LA DIRECCION!!!! Deberían cerrar esta compañía por FRAUDE Y POR ATENTAR CONTRA LA VIDA DE LOS CLIENTES!!!
Fco. Rocha M.: Good service and good care.Actually, this time it worked very well for me.
Enrique Suarez: The only detail is the application of charges not included in the original expedia price
Estefania: Different price on page when you arrive at the place and deposit up to 15,000mxn
Kevin Sullivan: This place is the biggest ripoff cheating lying people they wanted to charge me $188 a day for a car the smallest cheapest car $20 a day for the car and 168 a day for insurance. We went across the street to Enterprise car rental and it was $78 a day for car and insurance. Be careful these people will rip you off if you let them
Daniel Kucis: Vrlo uslužno osoblje, super usluga .
Luis garcía: Terrible level of customer service, they do not provide solutions to problems, they are one of those places where those who serve have to ask for authorization for everything, in the end I went to another place and they gave me the car in 20 minutes, it is a pity that they did not want to sell, it is It is rare for a company to have policies that prevent reaching the goal. Good luck with your level of sales.
A PLm: Super friendly, fast service and super new cars
Juan M. Martinez: This place is fabulous if you want to have a good time singing Karaoke. It is in an old house in the historic center, it has a very particular decoration. The attention is very friendly and cordial, they respect the turns to sing and are well organized. moderate prices
José ramon Zamudio: They attend very badly lousy service they do not respect the promotions of the pages
sergio r: Cars in good condition, good insurance coverage.
Alan Gabelich: The worst service I have received when renting a car. The person at the counter very rude. The vehicle they delivered to us was disgusting full of gum and trash.
wayne Smart: Over charged for seat cleaning on return of rental car. Was expensive to rent at the offset
Out With The Fam: I should've listened to the other reviews hereThey tried to sell us there insurance that is more then the car rental it's selfPlus $1000 depositAnd for a car that was not worth it
8. Liberty Rent a Car, Car Rental - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.3
49 reviews
Be the 1st in the ranking
exclusive page
Address: Av Niños Héroes 962, Moderna, 44190 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3614 2020
Business type: Car rental agency
Javier Bernal: Thank you for your attention and service
MARTIN ALFONSO CRUZ - GUZMAN: Excellent service and very competitive prices ..... first class cars and a quality of service superior to those of the Guadalajara airport
Noemi Hidalgo: Very good service. The car is in very good condition, as well as affordable prices and Mr. Cesar is very friendly. I recommend them and would hire them again on my next trip.
Miguel Mora: Very good place to rent cars, clear services, some cars are a bit old, rent with time so you can get more recent cars.
Jose Miguel Ardavin: Good cars, good prices and good experience :)
Tonatiuh Fernandez: Got to deal with the salesman, great helpful guy
Bernarda Martin: Excellent service, very dedicated and friendly staff. All well explained. Patient and smiling all the time.
Eduardo Nic: Excellent service and price
Sheldon Bell: Very good service and attention from the staff, they explain everything in detail, solving any doubt, the car is impeccable and without problems. Totally recommendable to set aside your vehicle by phone in advance so that they guarantee the car when you need it.
Giovanny Hernandez: The whole process was very easy and simple. I had a great communication with the staff and I was not overcharge like other car rental companies tends to do. Everything was amazing and very easy and clear no extra hidden fees or overcharges.
ART LOZA: Excellent service, quality and attention!!!The best cars, variety and affordable prices!!!
Raymundo Navarro: Great service
alejandra sanchez: Everything is excellent, very good service, we rented a van and the conditions of the vehicle are very good, they gave us everything very clean and we checked the van together before taking it with us, when we returned it, everything was also very fast. Recommended
chcos hres: Recommended, very kind and honest...
Maria Martinez: Excellent attention, very friendly and everything went perfect, the guarantee deposit is released very quickly. The car we rented in good condition. Recommended without a doubt ✨
Salvador Sandoval Guillen: Very good service rents with affordable prices.
Arturo Javier Padilla Anguiano: Excellent attention and magnificent service, staff with a high degree of professionalism, highly recommended, without lying.
Norma Diaz: The best choice! Personalized attention, very good price and variety of cars!
Fransisco Ramirez: The worst experience.First they came with the wrong car, then they changed the contract by me dropping the car to their business. I almost last the plane. Carfull with this people.The worst experience.First they give me the wrong car, then they change the contract so that instead of delivering the car at the airport, I deliver it to the office... I almost lost my grandfather.
Alberto Torres: Excellent customer service, with very good prices. Much better than the big car rental companies.
mhdlm: Excellent customer service in my case they took the car to my house the vehicles were very clean and in perfect condition I recommend them and to close with a flourish they were kind enough to take me to my house the day I delivered the car thank you very much
9. Veico Renta de Autos Guadalajara - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.5
23 reviews
Be the 1st in the ranking
exclusive page
Address: San Uriel 236, Chapalita, 45050 Guadalajara, Jal., Mexico
Schedule: Opens at 9:00 AM
Telephone: +52 33 4160 0888
Business type: Car rental agency
Juanjo Martinez: Pleasantly surprised with Veico, completely the opposite of the rest of the car rental companies in Guadalajara. They conduct themselves with complete honesty and professionalism. Congratulations, keep up the good work and you will do very well!
Fabiola Becerra: Very good service, and the important thing without hidden charges. Very satisfied with the service that I acquired on my visit to Guadalajara. Clean car in excellent condition. And most importantly, from the beginning they tell you the cost to pay with insurance included. Highly recommended.
Enrique Ungerer: Renting with Veico is a guarantee of good cars and honest prices. I have rented with them several times in Guadalajara and in other cities and I have only had good experiences. For anyone who is looking to rent a car in Guadalajara, do not waste your time in other companies, save yourself a hard time and get a better price with Veico.
Andrea Grajeda: Everything is super, the experience with Veico is truly incredible, without a doubt!
Erik Porras: Excellent service, highly recommended
Gloria Solís: Quality cars and excellent prices and service. Without a doubt, the best option for car rental in Guadalajara.
Yunuen Solis: Veico is undoubtedly the best car rental company in Guadalajara.
Martha Moreno: Delighted with the quality and honesty of Veico, the best car rental company in Guadalajara.
Maria Ugalde: I always rent in Veico, great service and the best prices
Mari Nuñez de la cruz: The best car rental company in Guadalajara.
DULCE MARIA GOMEZ GARCIA: 10/10
Claudia Gomez: Excellent car rental company in Guadalajara.
Fabiam Roca: They never answered the call
Adrian Rivera: The best attention, the price is respected, the car in excellent condition, a serious company!!! We will visit them again soon, without a doubt!!!
Priscilla Ramirez: Best car rental, very transparent and convenient !
Salvador R Meza: good prices
Question Mark: My first car rental was in Veico, I really can't compare it with any other in that aspect, but from my experience I don't need to look elsewhere, they treated me very kindly, the process was very fast, and the return of the vehicle was fast and without setbacks, I really recommend them 100% my next trip I'll definitely come back with them!!!
Magali Orozco: Excellent service. The price is very good because the insurance was already included, something not very common to find in other companies. The impeccable car and the very professional staff.
Karol Trillo: By far the best car rental company in Mexico 😀
Esequiel Alvarez: Abraham is the man this guy is fluent in both English and Spanish made my reservation over the phone real easy and than you get picked up at the airport than taken to an office paper work ready out the door in minutes. The price he quoted is the same price you pay. The automobile is clean and new drop off is just as easy. I will definitely use again.
Susy Ayala: The best in service!!! They pick you up with the car at the airport and they are honest 🙏 Here they have a loyal customer. Thank you seriously
10. Alamo Rent A Car - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.9
203 reviews
Be the 1st in the ranking
exclusive page
Address: Av. Ignacio L. Vallarta 1285, entre Emerson Y Atenas, Col Americana, Americana, 44160 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3613 5531
Business type: Car rental agency
Pablo Cabarcos: This is my 2nd time renting with Alamo. This time they took a long time to serve me and the traffic, even though I had pre-checked in and paid in advance. What I like is that they always offer you a very cheap upgrade. Another thing to solve is that they already activate the app for Mexico. Everything must be done via the web which is no longer acceptable in these times. The staff are always very friendly and polite.
Miriam Sanchez: Very friendly, they always answer the phone and answer your questions. Omar, dude!
Aleinad Ponce: Omar gave us excellent service and very good options in terms of the service they offer, Very Attentive And Friendly…Excellent Customer Service
Samuel Mendoza: Omar was great at his location. Service was prompt and precise. I had made arrangements with time and he answered all my questions. The price was on pint for my family will definitely rent from this location again.
Alan Ibarra: Omar is an excellent person, he attended us quickly, efficiently and kindly, he explained everything to us clearly and they delivered the vehicle to us very quickly. excellent everything
Rube R Jiménez: My experience renting is very 10/10, good prices but water! Sometimes THE WORKER gives you a car and charges you another. Also very rude when it comes to removing you from their "parking lot". The treatment OF THE WORKER IS TERRIBLE, that's why one star. When this changes, the experience will be complete and 5-star. Be careful, it is not the first time that they treat us like this. They are not doing us a favor.
Anny Avalos: They have good service and fit the budget
Gerardo Hernández Capetillo: Very bad service ; We paid for a reservation and they didn't give me the car because they tell me that my license is altered.They did not refund me.I feel like it was discrimination; especially from a bald man who yelled at us while we were in the offices.I do not recommend it at all, if you can, do not rent with them.
Jorge Rodriguez: They have very good vehicles, their rates are a very good price! And no surprises at the counter
Sandra Estrada: Came to this very convenient location heading to Puerto Vallarta. Federico and Jessica made the process great by bringing clarity to the charges and coverage. I had to extend my rental by 1 day due to having much fun and needing it. All I did is call Federico and no problem. Highly recommend this location!
miguel avalos fernandez: A very unpleasant experience, since the attention from the reception is bad and unprofessional, you get a bad taste in your mouth and at the end they come up with surprises.
Paúl Aguirre: Between good and bad, on the one hand they delivered the vehicle that I had prepaid well in advance 1 hour late, I had to wait that time for a vehicle to be brought from the airport, in exchange they gave me 2 hours of courtesy that was not for less, but when I delivered my vehicle I had no problem, until reviewing my account statement I realized that I had been charged an extra $2,200 to TDC for which I tried to contact them by phone and I had to dial more than 10 times for them to answer the phone, and when they answered they did not acknowledge the charge, that is, they had not even realized that they had charged me another amount apart from the reservation I made, later they explained to me that they had made an error and charged that amount to me card from another reservation but that they would resolve it at the moment by sending me a release receipt for the amount charged, and that in a few days it would be released in my TDC, I had to go to my city with doubts but trusting that it would be resolved, and today, a week after the incident, I still have not released that amount of money, so throughout the week I have been dialing to have it resolved, but they do not follow up on any case, every time I call he answers me a different person in the branch and I have to explain everything that happened so that they tell me the same thing "let me talk the next day", and now they tell me that I should talk to my bank and that it is no longer their problem, so a terrible experience, just I went to waste time and come back with one more pending from my vacation, even though their attitude was never bad, they don't know how to solve problems.
Ofir Bar: Terrible.I ordered a car through carrentals.com at about 11:00 to be ready at 11:30 for only 4 hours. The order was accepted by the app and Alamo.When I arrived at 11:30 the car wasn't ready. I had to wait for 1 hour, since the owner said the car is "ready soon".Then, I received a completely different car. Even if it was in a good condition (which it wasn't) it would be inferior to what I paid. The car had damages all over it. The engine was making loud noise and the brakes had noises.Additionally, there are hidden costs:if you pay for a full insurance through carrentals.com app, you also need Alamo insurance.I also needed a deposit of 15,000 MXN (which you should get back), but it wasn't mentioned in the app.I decided to not drive out of the dealership and returned the car on the spot after waiting for an hour. Alamo returned the deposit money but now I have to chase carrentals.com to give me a full refund, since they only paid a part of it.My suggestion is to completely stay away from this dealership. Even if I was taking the car out, I couldn't feel comfortable because if its condition, should the owner later blame it on me.
Selene Yee: Very pleased with the attentionall excellentThanks to Mr. Federico from Guadalajara, very kind, and another boy who accompanied him.The two super friendlyThe car we rented very well
EDUARDO CABALLERO: Very Bad Bad Service Bad employees in general I do not recommend it
FRANCISCA MEJIA SUAREZ: Quick and very friendly service
Roberto Romero: The best experience that I have had in renting a car, very friendly and the model cars resist zero problems when picking it up and delivering it, I highly recommend it. See you again soon.
Bianca Ludwig: Second time coming here. Reservation through discovercars.com, first time renting we had no problems but the second time the rude lady at the reception wanted an additional security hold for 2500,-€. She couldn't explain why other than the New Year's holiday causing this. Absolutely incompetent and I will never rent from Alamo in Mexico again!
Emiliano Ponce: Be prepare to pay more on your credit card they hold $1000 dlls instead of the original $170 so the girl said that there boss told her that's what they charge will see if we get that back didn't have the car we payed for neither so not a happy costumer
Carpe Diem: .O sea que si viajo algún otro estado de la República tengo que sacar la licencia de manejo de ese estado para poder rentar con esta empresa ?, todas los demás anteriores ocasiones que rente con esta empresa siempre lo hice con la licencia de México y mi identificación de Jalisco. Hablé al callcenter de Ciudad de México donde hice la reservación vía telefónica 24 horas antes y checaron en el sistema que soy cliente y ni aún así pudieron hacer nada por sus nuevas brillantes, inteligentes, fantásticas y geniales políticas !!!Ahora tengo que esperar 15 días para la devolución del cobro que me hicieron de la renta del vehículo.MAL MUY MAL !!!(Translated by Google
GA VE: Apparently, if the rate with which you reserved the car through Expedia does not suit them, they do not respect it, the girl at the counter is super arrogant and only tells you that they do not have cars without further ado, terrible service and attended.
11. Europcar Renta de Autos Guadalajara Hotel Riu - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2.5
26 reviews
Be the 1st in the ranking
exclusive page
Address: Av. Adolfo López Mateos Sur numero 830, Chapalita, 44500 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3880 7500
Business type: Car rental agency
12. Optima Rent a Car - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.7
280 reviews
Be the 1st in the ranking
exclusive page
Address: Av. Chapultepec Sur 601-16, Moderna, 44190 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3812 0437
Business type: Car rental agency
13. Enterprise Rent-A-Car - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.1
17 reviews
Be the 1st in the ranking
exclusive page
Address: Calz. Lázaro Cárdenas #3067, Chapalita, 44500 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3613 8170
Business type: Car rental agency
14. Renta De Vans En Guadalajara - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
Be the 1st in the ranking
exclusive page
Address: 45055, Av Plaza del Sol 253, Rinconada del Sol, Zapopan, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 477 285 1767
Business type: Van rental agency
15. Camionetas gdl - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
2 reviews
Be the 1st in the ranking
exclusive page
Address: Calle Valentín Gómez Farías 902, Revolución, 44800 Guadalajara, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 1603 4299
Business type: Van rental agency
16. Quick Rent A Car - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.3
25 reviews
Be the 1st in the ranking
exclusive page
Address: Av Niños Héroes 954, Centro, 44190 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3055 1755
Business type: Car rental agency
17. Mex Rent a Car - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.4
227 reviews
Be the 1st in the ranking
exclusive page
Address: Av. Adolfo López Mateos Sur 1923, Chapalita, 44510 Guadalajara, Jal., Mexico
Schedule: Opens at 6:00 AM
Telephone: +52 33 4624 2114
Business type: Car rental agency
18. Fox Rent A Car Guadalajara Centro - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
Be the 1st in the ranking
exclusive page
Address: Avenida Lazaro Cardenas number 2838, entre Av Paseo de la Arboleda y Tonatzin, Centro, 44520 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3122 6979
Business type: Van rental agency
19. National Car Rental - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.2
81 reviews
Be the 1st in the ranking
exclusive page
Address: Calz. Lázaro Cárdenas #3073, Chapalita, 44520 Guadalajara, Jal., Mexico
Schedule: Opens at 8:00 AM
Telephone: +52 33 3614 4595
Business type: Car rental agency
20. National Car Rental - Guadalajara
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3
2 reviews
Be the 1st in the ranking
exclusive page
Address: Av Mariano Otero 3261, Verde Valle, 44550 Guadalajara, Jal., Mexico
Telephone: +52 33 3540 8940
Business type: Car rental agency
MOST VISITED
Welcome to ForGuadalajaraLovers, your ultimate guide to finding the best deals on cheap vans for rent in Guadalajara. Our website offers a comprehensive list of businesses that specialize in van rentals, ensuring that you have access to the best options available. Whether you're planning a family vacation or a business trip, our website has everything you need to make your journey a success. With our user-friendly interface and detailed information on each business, you can easily compare prices and services to find the perfect van rental for your needs. So why wait? Start exploring our website today and discover the best van rental options in Guadalajara!
