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1. Veico Renta de Autos Guadalajara - Guadalajara
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5
37 reviews
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Address: San Uriel, Chapalita, 45050 Guadalajara, Jal., Mexico
Schedule: Open ⋅ Closes 9PM
Telephone: +52 33 4160 0888
Business type: Car rental agency
Juanjo Martinez: Pleasantly surprised with Veico, completely the opposite of the rest of the car rental companies in Guadalajara. They conduct themselves with complete honesty and professionalism. Congratulations, keep up the good work and you will do very well!
Fabiola Becerra: Very good service, and the important thing without hidden charges. Very satisfied with the service that I acquired on my visit to Guadalajara. Clean car in excellent condition. And most importantly, from the beginning they tell you the cost to pay with insurance included. Highly recommended.
Enrique Ungerer: Renting with Veico is a guarantee of good cars and honest prices. I have rented with them several times in Guadalajara and in other cities and I have only had good experiences. For anyone who is looking to rent a car in Guadalajara, do not waste your time in other companies, save yourself a hard time and get a better price with Veico.
Andrea Grajeda: Everything is super, the experience with Veico is truly incredible, without a doubt!
Erik Porras: Excellent service, highly recommended
Gloria Solís: Quality cars and excellent prices and service. Without a doubt, the best option for car rental in Guadalajara.
Yunuen Solis: Veico is undoubtedly the best car rental company in Guadalajara.
Martha Moreno: Delighted with the quality and honesty of Veico, the best car rental company in Guadalajara.
Maria Ugalde: I always rent in Veico, great service and the best prices
Mari Nuñez de la cruz: The best car rental company in Guadalajara.
DULCE MARIA GOMEZ GARCIA: 10/10
Claudia Gomez: Excellent car rental company in Guadalajara.
Fabiam Roca: They never answered the call
Adrian Rivera: The best attention, the price is respected, the car in excellent condition, a serious company!!! We will visit them again soon, without a doubt!!!
Priscilla Ramirez: Best car rental, very transparent and convenient !
Salvador R Meza: good prices
Question Mark: My first car rental was in Veico, I really can't compare it with any other in that aspect, but from my experience I don't need to look elsewhere, they treated me very kindly, the process was very fast, and the return of the vehicle was fast and without setbacks, I really recommend them 100% my next trip I'll definitely come back with them!!!
Magali Orozco: Excellent service. The price is very good because the insurance was already included, something not very common to find in other companies. The impeccable car and the very professional staff.
Karol Trillo: By far the best car rental company in Mexico 😀
Esequiel Alvarez: Abraham is the man this guy is fluent in both English and Spanish made my reservation over the phone real easy and than you get picked up at the airport than taken to an office paper work ready out the door in minutes. The price he quoted is the same price you pay. The automobile is clean and new drop off is just as easy. I will definitely use again.
Susy Ayala: The best in service!!! They pick you up with the car at the airport and they are honest 🙏 Here they have a loyal customer. Thank you seriously
2. National Car Rental - Guadalajara
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5
79 reviews
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Address: Calz. Lázaro Cárdenas #3073, Chapalita, 44520 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +52 33 3614 4595
Business type: Car rental agency
Jose Alfredo Perez Maldonado: Very good service and vehicles in excellent condition....
GERMÁN PAN: The website did not allow me to generate an invoice. At the branch they told me they would send it to me and they didn't.
Gabriel Copado: All very well, attention, service and vehicles! 👍
Laurens Jacobs: Very friendly staff.Car was super clean.Rental prices are really good as well.
Hugo Rubiano: good thanks
monki moon: You occupy a compact they have it
Juan Velasco Gonzalez: It is a place. Quite. Good. Your personal. Very Friendly and. Attentive. Prices. affordable. Al. Bolillo
Elaine Kimario: Worst experience EVER! The guy who check the car doesn't have anything wrong STOLE!! Yes stole my wallet, sunglasses, cellphone,I notified the manager and she just said ups! Sorry!!! That Rental have the worst people working there!!!
ALE PONS: Muy buen servicio, rentamos por varios días y todo bien
Leon Qzda: De las mejores empresas para rentar autos, sin engaños, rapidos y muy claros en el contrato.El precio fue muy bajo comparado con otras arrendadoras y el auto en excelentes condiciones.Sin duda los consideraré en ocasiones futuras.
Roberto Anaya: Buena atención muy rápidos y sobre todo su personal al 100
Susana Alejandro Bautista: Muy caro. Y revisen muy bien el coche antes de recibir
Marcos R.L.: llamas vía telefónica para pedir información y reservas y cuando llegas a mostrador no aceptan la información proporcionada vía telefónica.
Nikita Nemtin: Awful! Never ever go here. They practically kept lying to me for almost a week that my reservation that I made in person(!) at the office with a manager(!) was ok. And in the end they admitted that they failed to find a car. I relied on them, booked hotels for my trip.Also price was really high + deposit was equal to price + some extra. So be ready to pay 2X+ in advance.
Enrique Muñoz: Buen lugar para rentar el carro, rápido y buen servicio.
Luis Carlos Rodriguez: Poor service and high price after waiting 20 minutes to rent a car I just walked away and took a taxi. Bad customer service, understaffed.
Karen: A very good experience, I made a pre-reservation online and the final charge was just as agreed on the page, the car they gave me was in good condition and Luis Felipe's attention at this branch was excellent! In the end, I delivered the car at the airport, Diana attended me there and was also very attentive and helpful, thank you both very much!
Luis Gaona (Luis Gaona): the phone number does not correspond to the company
Mally Ibarra: They are the best!Excellent quality of service, everyone is very friendly, always helpful and attentive to our needs.Thank you National Guadalajara
Alberto Perez: Very friendly, good cars and good prices, there were no surprises, highly recommended.
M G: Best Service ever. But you need to take road side assistance. Highly recommended. We have a rental car from CDMX and our mirrors got stolen in Guadalajara.They gave us during the time of the repair an exchange vehicle. A week after that we've had an accident, not our fault, and they gave us a vehicle to return to CDMX.
3. Enterprise Rent-A-Car - Guadalajara
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4.9
9 reviews
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Address: Calz. Lázaro Cárdenas #3067, Chapalita, 44500 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +52 33 3613 8170
Business type: Car rental agency
an go: All very well. Good attention and good prices.Only on the page do they mention the necessary deposit in case of choosing the different insurance options.
Carlos Gonzalez: When I went to pick my car. Because I didn't want to buy an insurance they wanted 10k in dollars for a deposit. They ended up taking 5k dollars not pesos. They were not too nice. They also asked for a water bill. I don't live in Mexico so i didn't have one. I finally Said if you don't want to honor my reservation just refund my deposit so i can go so.ewhere else. which they said they couldn't do. They finally gave ne my car.
Екатерина Полякова: For the past 7 months we’ve been renting a car at enterprise, Guadalajara being on a long business trip. Always have clean cars in good condition in various locations. Extra thanks to Bianca Borboleta for excellent customer service as she is always very helpful and quick to respond to any requests from our side. No matter if our company couldn’t book a car for the weekend or we didn’t have the right corporate account she always finds a way to solve the issue. Thank you for such positive experience! Highly recommend!
Sergey: We have been renting a car here for 7 months since our first stay in Mexico and thanks to Enterprise we have visited many interesting places here, from the ocean to the volcano, from the sea to the canyon!😉Excellent service, clean and cool cars, and responsive team, special thanks to employee Bian Borboleta for her excellent work!🙂Muchas Gracias!
Sergey Vildanov: We have been renting a car here for 4 months since our first stay in Mexico and thanks to Enterprise we have visited many interesting places here, from the ocean to the volcano!😉Excellent service, clean and cool cars, and responsive team, special thanks to employee Bianca for her excellent work!🙂Muchas Gracias!
Pam Cabrera: Unpleasant experience, they do not respect schedules, they do not agree with each other.
Joni Kärhä: Everything went ok, until the moment we returned the car. The salesman (Andrés) blatantly lied to us about the prepaid gas.We were told very clearly, that we are paying 800 pesos for the prepaid tank, but got charged 1081 on the return. First time in my life I got a prepaid tank, because of this offer. We had to argue with another agent while returning the car, who could not do anything about it anymore. We had to pay that eventually, and didn't get any compensation.We also got promised a full tank, but in reality it was 91% (it was full bars, until after 5mins of driving it went to 9/10 bars).Enterprise has always had the best service in the US, but atleast this branch (& specifically this blatant liar agent) has ruined it for us in Mexico unfortunately.
Ana Lilia Hernández: Excellent service and cars in perfect condition
marcochavarri@hotmail.com Marco: The service was good, Emanuele's attention was good, the only unpleasant thing is that an automatic car was rented but they did not have automatic units, so a difference had to be paid for a unit in the next category. What should have been free of charge because it was the landlord's problem not to have it. However, the attention was very good.
Lizette Mota (Liz Mota): Excellent attention
Ivonne Abrego: EXCELLENT...WIDELY RECOMMEND IT
Carmen Valle Rodriguez: Excellent attention!
Francisco Javier: It's like my house I spend the most 😃😃 time
Juan Montano: Avoid renting cars in Guadalajara. They don't even open at the hours they indicate. There are already 2 companies that the same thing happens. The 3rd worldism is noticeable in this city.
vbontes: If I could give zero stars I would! If it wasn't for luck, this place may not have had a car for us even if though it was booked and paid for already online! Terrible service and terrible phone customer service. Then we ended up paying nearly triple in-store due to the company's error. Honestly, I can't recommend Enterprise rentals at all for tourists.
Jenny Kim: Muy buena atención. Todo bien con el carro y con el prepago fue más ágil el proceso. Solo tienes que tener tarjeta de credito para el depósito.
Oscar Almaguer: Excellent service
4. City Car Rental Guadalajara Airport - Tlajomulco de Zúñiga
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4.9
18 reviews
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Address: Miguel Hidalgo y Costilla International Airport, Carr. Guadalajara Chapala Km17.5, 45659 Guadalajara, Jal., Mexico
Schedule: Open ⋅ Closes 11:30PM
Telephone: +52 33 4170 8165
Business type: Car rental agency
4worldlovers: 
I booked a Guadalajara car rental with City Car Rental and had a great experience! They included insurance and have a great variety of cars!
I had a great time with my car rental Guadalajara from City Car Rental. I got discounts at various points in the city just for renting with them!
I had a great experience with this company! Such an excellent car rental Guadalajara service. They have affordable prices and the best customer service; they treated us very well!
You don't need to be a travel expert to plan your next adventure to Guadalajara efficiently. Here we share with you some tips to help you be prepared to get the best Car Rental Guadalajara Airport. Guadalajara is probably one of the most challenging cities to find a safe transportation method. That’s why renting a car will be your biggest ally on your next vacations.
If you plan to travel to Guadalajara soon, the best thing you can do is to rent a car. That way, it will be easier to get to the main attractions like the Guadalajara Zoo, Paseo Chapultepec, Agua Azul Park, the iconic Wax Museum, Tlaquepaque and more. Places that make it a unique and magnificent city.
No matter which terminal you arrive at the airport, you can find different transportation methods. We recommend renting your car online in advance or call our contact center for better communication. At City Car Rental Guadalajara, our agents are always available, so you can get the ideal Car Rental Guadalajara Airport ready at your arrival.
Being a big and important city, Guadalajara has thousands of people moving around the city all day and causing driving complications. Driving on the streets and roads of this city is not an easy task. We recommend you have a short review of traffic rules before your trip. This way, your transfer will be more comfortable, and you will drive safely without exposing yourself and your companions.
If you drive on a fast track, never exceed the speed limit. If you are in the city, you must be patient and drive very carefully on a busy street or avenue. It's recommended that you keep a considerable distance from other cars, so you can avoid accidents on the road.
The speed limit within the city is 40 to 50 kilometers/hour. On the city's outskirts and avenues of rapid transit, you can move from 60 to 100 kilometers per hour.
Take your precautions. In Mexico, you can find the traffic signs in kilometers and not in miles. This applies to roads and vehicles.
I booked a Guadalajara car rental with City Car Rental and had a great experience! They included insurance and have a great variety of cars!
I had a great time with my car rental Guadalajara from City Car Rental. I got discounts at various points in the city just for renting with them!
I had a great experience with this company! Such an excellent car rental Guadalajara service. They have affordable prices and the best customer service; they treated us very well!
You don't need to be a travel expert to plan your next adventure to Guadalajara efficiently. Here we share with you some tips to help you be prepared to get the best Car Rental Guadalajara Airport. Guadalajara is probably one of the most challenging cities to find a safe transportation method. That’s why renting a car will be your biggest ally on your next vacations.
If you plan to travel to Guadalajara soon, the best thing you can do is to rent a car. That way, it will be easier to get to the main attractions like the Guadalajara Zoo, Paseo Chapultepec, Agua Azul Park, the iconic Wax Museum, Tlaquepaque and more. Places that make it a unique and magnificent city.
No matter which terminal you arrive at the airport, you can find different transportation methods. We recommend renting your car online in advance or call our contact center for better communication. At City Car Rental Guadalajara, our agents are always available, so you can get the ideal Car Rental Guadalajara Airport ready at your arrival.
Being a big and important city, Guadalajara has thousands of people moving around the city all day and causing driving complications. Driving on the streets and roads of this city is not an easy task. We recommend you have a short review of traffic rules before your trip. This way, your transfer will be more comfortable, and you will drive safely without exposing yourself and your companions.
If you drive on a fast track, never exceed the speed limit. If you are in the city, you must be patient and drive very carefully on a busy street or avenue. It's recommended that you keep a considerable distance from other cars, so you can avoid accidents on the road.
The speed limit within the city is 40 to 50 kilometers/hour. On the city's outskirts and avenues of rapid transit, you can move from 60 to 100 kilometers per hour.
Take your precautions. In Mexico, you can find the traffic signs in kilometers and not in miles. This applies to roads and vehicles.
Elizabeth Floyd: Excellent treatment and prices. The cars are in very good condition, and offer unlimited mileage, so it's perfect for traveling or moving around without worries. They returned my deposit when I returned the car without any problem. Highly recommended.
5. Mex Rent a Car - Guadalajara
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3.4
207 reviews
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Address: Av. Adolfo López Mateos Sur 1923, Chapalita, 44510 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +52 33 4624 2114
Business type: Car rental agency
Carlos Enrique Lechuga Carrasco: they don't even answer
Yesmin Melendez: The car was not delivered to us. We rented it online, we received a confirmation email, we printed our sheets, etc. Upon arrival they told us in the first instance that the contract term had expired, even showing the sheets of it. They gave us a number and the operator told us that the reservation did not exist. We dialed more numbers and some even answered in Portuguese. The people at the counter did not support us, there was another person with the same problem and they just laughed. Total that they did not give us the vehicle and well we had paid everything.
Genaro Torres: Very good serviceI am very satisfied
Rafael Vargas: Be careful everyone, especially international travelers from the United States. Never make a reservation/contract with this company online unless you make the reservation/contract via Volaris when buying your plane tickets. I had the worst experience with this company when making a reservation with them. Very happy, I arrived at the Guadalajara airport knowing that I was immediately going to pick up the car that I had rented in advance to reach my final destination, which was two hours from the airport. I got the worst surprise when I wanted to pick up the car that even the insurance company had bought for him. Despite having a copy of the contract in hand from the reservation that I had made online, they denied me the car and I had to make a new reservation/contract with this lousy company that did not return any penny. The good thing was that at least the insurance company touched my heart and returned what I had spent. It was the worst experience I have ever had with a car rental agency. I do not recommend this company at all. Imagine a long trip and having to battle with this company even with a copy of the original contract. It's not worth it, there are many more car rental agencies that can give you better services than this lousy company. Look elsewhere. Whether it was the fault of this company or Volaris is not worth it! Although time has passed since this experience. I have the same courage as if it had happened yesterday.
David Blanco: I made my reservation with a lot of time, when I arrived it was not possible to reserve because my card was worn out and the numbers were not read well, however the card had a sufficient balance, license and INE and they could not do anything to resolve it, they left us without to be able to move by "policies", if that is something required they should specify it when making the reservation and not waste our time.
Alfredo Huerta: Incredible that they still operate.
VirySs Crespo: IS A GOTCHA!!!!!! IS A GOTCHA!!!!!!!! They take out their small letters that do not mention you either on the internet or in calls to keep the money!!! DON'T FALL 😡😡😡😡😡😡😡😡
Rebeka Geczi: Do not rent here. Will not document the damage properly and then charge you for any minor thing they can find and then not repair it. God knows how many other people they have charged for the same damage. Car was a disgrace. Try anywhere else.
Mordechai Treiger: These guys quoted me one price, charged a different price entirely, and when I called to find out what's up blamed my credit card's exchange rate between dollars and pesos. (My credit card does not have an exchange rate.) I have filed a payment dispute and would never trust this company again.
Juan Carlos Tovar: Nunca hago esto pero en verdad tienen un PESIMO SERVICIO no se los recomiendo si quieren evitarse problemas.Reserve un día antes para que me entregaran a las 9 am y resulta que a las 10:30 am me avisan que la camioneta la tenían en servicio y que aun la tenían que lavar para entregarla a las 2 pm
Viviana Valenzuela: NO RENTEN La peor experiencia de mi vida rentando una camioneta, reservamos a las 9am, nos dijeron que la camioneta ya estaría lista, paso una hora y media y nos dijeron que la camioneta estaba en el servicio y la iban a lavar y apenas venían eso nos lo avisaron a las 11 am, la empleada Claudia se deslindo diciendo que no era su culpa que ella hizo la reservación y que me la iba a cancelar por que ella quiso, de verdad la peor persona en atención a clientes ojalá los dueños lean el mensaje el empleado de la sucursal donde íbamos a recoger con actitud de me vale además de que nos dio un precio diferente…. El peor trato que hemos recibido en nuestra vida, siempre rentamos con national o con joy a ellos si se los recomiendo siempre a tiempo y siempre respetan
Santiago Escobar G.: Pésimo servicio. Todo fue un problema. Me atendió Daniel Gonzalez y no ayudo en absolutamente nada. Iba a devolver el carro en ciudad de Mexico y que no se podia. Iba a pagar con una tarjeta y que no se podia. No recomiendo esta empresa a la hora de alquilar carros.
Tea Recs: Reservas en línea, llegas a la agencia, no tienen tu coche.El personal que atiende es cínico hasta la médula.Evitar a toda costa!
Megan Meza: Do not rent, they are a total scam. They take out their small letters and also at the counter they treat you as if you were going to ask for a gift, telling you even abnormal. You ask with a supervisor and they tell you both on the phone and directly that there is no that they cannot communicate with you, they deny it to you and they also hang up on you. Lousy lousy service, check even the Google comments! That is why they are so poorly ranked. First time I was going to book and I found out that they are a scam. Do not fall for their scams and do not risk being treated so badly by a girl as disastrous as the one at the López Mateos Guadalajara counter
Juan Tama: Terrible service. They refused to honor my reservation because my license is only 4 months old. The lady at the counter told us with a very unhelpful attitude that it was not normal for someone to rent a car with a license issued 4 months ago.
Gabriel de la Cerda: Unfortunately there is no authority that governs these agencies and they do what they want. I took a promotion and when I picked up the car, it turned out that NO, I had to pay for an Extended insurance coverage of 18.70 dlls. I paid it and they charged me at 21 pesos per dollar NOBODY CONTROLS THEM and I am sure that car insurance is paid more than 10 times a year. APPALLING
Ana Maria Maisterra: Excellent service … Ricardo Fajardo .. Thank you
Maribel Troncoso: Appalling.We made a reservation a day before and when we arrived to pick up the car they told us that "by indication of the manager they could not deliver it to us."The super apathetic receptionist with no intention of solving anything just told us to call the call center, where they left us waiting for an hour without solving anything.I don't patch it up at all.
Juan Carlos Castro: Lack of cones to drink water
Alonso Contreras: They treated me well, they meet the standards. Attentive and friendly staff.
Andrea Gomez Garay: Super fraud they charge you and ask you to leave an insurance of $80,000 pesos on your credit card and to cheat or not have the money, they charge you about $4,000 pesos for this process, do not fall for their scam, there are much cheaper car rentals and Above all, they don't abuse what they promise you and they don't take up your time. We only lost about 5 hours when the car was delivered to us.
6. Alamo Rent A Car - Guadalajara
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3.9
185 reviews
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Address: Av. Ignacio L. Vallarta 1285, entre Emerson Y Atenas, Col Americana, Americana, 44160 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +52 33 3613 5531
Business type: Car rental agency
Pablo Cabarcos: This is my 2nd time renting with Alamo. This time they took a long time to serve me and the traffic, even though I had pre-checked in and paid in advance. What I like is that they always offer you a very cheap upgrade. Another thing to solve is that they already activate the app for Mexico. Everything must be done via the web which is no longer acceptable in these times. The staff are always very friendly and polite.
Miriam Sanchez: Very friendly, they always answer the phone and answer your questions. Omar, dude!
Aleinad Ponce: Omar gave us excellent service and very good options in terms of the service they offer, Very Attentive And Friendly…Excellent Customer Service
Samuel Mendoza: Omar was great at his location. Service was prompt and precise. I had made arrangements with time and he answered all my questions. The price was on pint for my family will definitely rent from this location again.
Alan Ibarra: Omar is an excellent person, he attended us quickly, efficiently and kindly, he explained everything to us clearly and they delivered the vehicle to us very quickly. excellent everything
Rube R Jiménez: My experience renting is very 10/10, good prices but water! Sometimes THE WORKER gives you a car and charges you another. Also very rude when it comes to removing you from their "parking lot". The treatment OF THE WORKER IS TERRIBLE, that's why one star. When this changes, the experience will be complete and 5-star. Be careful, it is not the first time that they treat us like this. They are not doing us a favor.
Anny Avalos: They have good service and fit the budget
Gerardo Hernández Capetillo: Very bad service ; We paid for a reservation and they didn't give me the car because they tell me that my license is altered.They did not refund me.I feel like it was discrimination; especially from a bald man who yelled at us while we were in the offices.I do not recommend it at all, if you can, do not rent with them.
Jorge Rodriguez: They have very good vehicles, their rates are a very good price! And no surprises at the counter
Sandra Estrada: Came to this very convenient location heading to Puerto Vallarta. Federico and Jessica made the process great by bringing clarity to the charges and coverage. I had to extend my rental by 1 day due to having much fun and needing it. All I did is call Federico and no problem. Highly recommend this location!
miguel avalos fernandez: Una experiencia muy poco agradable, ya que la atención por parte de la recepción es mala y poco profesional, te llevas un mal sabor de boca además de que al finalizar te salen con sorpresas.
Paúl Aguirre: Entre buenas y malas, por un lado me entregaron 1 hr tarde el vehículo que había prepagado con bastante anticipación, tuve que esperar ese tiempo a que trajeran uno vehículo desde el aeropuerto, a cambio me dieron 2 hrs de cortesía que no era para menos, pero al entregar mi vehículo no tuve ningún problema, hasta que revisando mi estado de cuenta me percate de que me había hecho un cobro extra de $2,200 a mí TDC por lo cual trate de comunicarme con ellos vía telefónica y tuve que marcar más de 10 veces para que contestaran el teléfono, y al contestar no me reconocian el cobro, osea que ni cuenta se habían dado de que me había cobrado otra cantidad aparte de la reservación que hice, después me explicaron que ellos tuvieron un error y cargaron ese monto a mi tarjeta de otra reservación pero que lo resolverian en el momento enviándome un comprobante de liberación por la cantidad cobrada, y que en unos días quedaría liberada en mi TDC, me tuve que ir mi ciudad con la duda pero confiando en que se resolveria, y hoy a una semana del incidente sigo sin que me liberen dicha cantidad de dinero, por lo que en toda la semana he estado marcando para que le resuelvan, pero no llevan seguimiento de ningún caso, cada vez que hablo me contesta una persona diferente en sucursal y tengo que explicar todo lo sucedido para que me digan lo mismo "que hable al día siguiente", y ahora me dicen que debo hablar con mi banco y que ya no es su problema, entonces una pésima experiencia, solo fui a perder tiempo y volver con un pendiente más de mis vacaciones, a pesar de que su actitud nunca fue mala, no saben resolver problemas.
Ofir Bar: Terrible.I ordered a car through carrentals.com at about 11:00 to be ready at 11:30 for only 4 hours. The order was accepted by the app and Alamo.When I arrived at 11:30 the car wasn't ready. I had to wait for 1 hour, since the owner said the car is "ready soon".Then, I received a completely different car. Even if it was in a good condition (which it wasn't) it would be inferior to what I paid. The car had damages all over it. The engine was making loud noise and the brakes had noises.Additionally, there are hidden costs:if you pay for a full insurance through carrentals.com app, you also need Alamo insurance.I also needed a deposit of 15,000 MXN (which you should get back), but it wasn't mentioned in the app.I decided to not drive out of the dealership and returned the car on the spot after waiting for an hour. Alamo returned the deposit money but now I have to chase carrentals.com to give me a full refund, since they only paid a part of it.My suggestion is to completely stay away from this dealership. Even if I was taking the car out, I couldn't feel comfortable because if its condition, should the owner later blame it on me.
Selene Yee: Muy complacida con la atenciónTodo excelenteGracias al señor Federico de Guadalajara muy amable y otro chico que lo acompañabaLos dos super amablesEl auto que rentamos muy bien
EDUARDO CABALLERO: Very Bad Bad Service Bad employees in general I do not recommend it
FRANCISCA MEJIA SUAREZ: Quick and very friendly service
Roberto Romero: The best experience that I have had in renting a car, very friendly and the model cars resist zero problems when picking it up and delivering it, I highly recommend it. See you again soon.
Bianca Ludwig: Second time coming here. Reservation through discovercars.com, first time renting we had no problems but the second time the rude lady at the reception wanted an additional security hold for 2500,-€. She couldn't explain why other than the New Year's holiday causing this. Absolutely incompetent and I will never rent from Alamo in Mexico again!
Emiliano Ponce: Be prepare to pay more on your credit card they hold $1000 dlls instead of the original $170 so the girl said that there boss told her that's what they charge will see if we get that back didn't have the car we payed for neither so not a happy costumer
Carpe Diem: .O sea que si viajo algún otro estado de la República tengo que sacar la licencia de manejo de ese estado para poder rentar con esta empresa ?, todas los demás anteriores ocasiones que rente con esta empresa siempre lo hice con la licencia de México y mi identificación de Jalisco. Hablé al callcenter de Ciudad de México donde hice la reservación vía telefónica 24 horas antes y checaron en el sistema que soy cliente y ni aún así pudieron hacer nada por sus nuevas brillantes, inteligentes, fantásticas y geniales políticas !!!Ahora tengo que esperar 15 días para la devolución del cobro que me hicieron de la renta del vehículo.MAL MUY MAL !!!(Translated by Google
GA VE: Apparently, if the rate with which you reserved the car through Expedia does not suit them, they do not respect it, the girl at the counter is super arrogant and only tells you that they do not have cars without further ado, terrible service and attended.
7. National Car Rental - Tlajomulco de Zúñiga
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4.4
13 reviews
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Address: Miguel Hidalgo y Costilla International Airport, Carr. Guadalajara - Chapala Km 17.5, 45645 Guadalajara, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 1603 2120
Business type: Car rental agency
8. Sixt - Tlajomulco de Zúñiga
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3.9
121 reviews
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Address: Carr.Guadalajara ChapalaKm17.5, 45659 Guadalajara, Jal., Mexico
Schedule: Open ⋅ Closes 11PM
Telephone: +52 33 3688 5613
Business type: Car rental agency
9. Europcar Car Rentals in Guadalajara Centro - Guadalajara
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3.8
270 reviews
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Address: Calz. Lázaro Cárdenas 2838, Jardines del Bosque, 44520 Guadalajara, Jal., Mexico
Schedule: Closes soon ⋅ 8PM ⋅ Opens 8AM Sun
Telephone: +52 33 1562 0572
Business type: Car rental agency
Nash Kabbara: The car I was given was in terrible shape. Service and employees are good. I wouldn’t go back because of vehicle quality.
Antonio Jaime: They have no cancellations, refunds, nothing. Lots of additional fees.I asked them how much they were going to charge as a guarantee for WhatsApp, they gave me a figure. When I arrived they gave me a figure more than double what they had told me.
Icela Vazquez: Europcar did not honor the car insurance purchase on Expedia. They said that the insurance purchase on Expedia was not valid. They will not release the car unless I make a deposit of the total value of the car or purchase their insurance (which was way more expensive than the one I had already purchased) and they requested $1000 deposit. I called Expedia customer service and they told me that the insurance is valid and they should accept the policy. When the Expedia representative tried calling Europcar, the employee at the front desk picked up the phone, but they hang up on the representative. The Expedia representative said that he called three other times, but they did not pick up the phone. We were at the front desk and saw when the employee hung up the phone. We told them that Expedia is trying to reach out to them, but they said that they have not received call from them, even though we saw them pick up and hung the phone. Since the Europcar employees refused to talk to Expedia, we had no choice but to get their insurance so they can release the car to us. They were also haggling the price of the policy. Another red flag. We were definitely scam and had an unexpected expense thanks to Europcar. Not the way we wanted to start our vacation. Never using them again.
Yaneth Velázquez Faudoa: Terrible servicio y atención. Te piden llegar temprano para luego decirte que “el sistema” cambió tu reservación. A pesar de que uno muestra los papeles, no brindan respuesta y tampoco solucionan.
rafael melena: Your time doing reservations is just a waste of time; not honored,not respec, on prices.. awful.. don't go there
Alma Elena M: Peor compañía de renta, ME RENTARON UN CARRO QUE SE QUEDO SIN FRENOS EN LA CARRETERA!!!! encima de so HACEN CARGOS ADICIONALES por regresarles el carro y no querer usar sus carros EN PESIMO ESTADO, el segundo carro que me mandaron TENIA PROBLEMAS EN LA DIRECCION!!!! Deberían cerrar esta compañía por FRAUDE Y POR ATENTAR CONTRA LA VIDA DE LOS CLIENTES!!!
Fco. Rocha M.: Good service and good care.Actually, this time it worked very well for me.
Enrique Suarez: The only detail is the application of charges not included in the original expedia price
Estefania: Different price on page when you arrive at the place and deposit up to 15,000mxn
Kevin Sullivan: This place is the biggest ripoff cheating lying people they wanted to charge me $188 a day for a car the smallest cheapest car $20 a day for the car and 168 a day for insurance. We went across the street to Enterprise car rental and it was $78 a day for car and insurance. Be careful these people will rip you off if you let them
Daniel Kucis: Vrlo uslužno osoblje, super usluga .
Luis garcía: Terrible level of customer service, they do not provide solutions to problems, they are one of those places where those who serve have to ask for authorization for everything, in the end I went to another place and they gave me the car in 20 minutes, it is a pity that they did not want to sell, it is It is rare for a company to have policies that prevent reaching the goal. Good luck with your level of sales.
A PLm: Super friendly, fast service and super new cars
Juan M. Martinez: This place is fabulous if you want to have a good time singing Karaoke. It is in an old house in the historic center, it has a very particular decoration. The attention is very friendly and cordial, they respect the turns to sing and are well organized. moderate prices
José ramon Zamudio: They attend very badly lousy service they do not respect the promotions of the pages
sergio r: Cars in good condition, good insurance coverage.
Alan Gabelich: The worst service I have received when renting a car. The person at the counter very rude. The vehicle they delivered to us was disgusting full of gum and trash.
wayne Smart: Over charged for seat cleaning on return of rental car. Was expensive to rent at the offset
Out With The Fam: I should've listened to the other reviews hereThey tried to sell us there insurance that is more then the car rental it's selfPlus $1000 depositAnd for a car that was not worth it
10. Mex Rent a Car - Tlajomulco de Zúñiga
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3.4
736 reviews
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Address: Miguel Hidalgo y Costilla International Airport, 45659 Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 4624 2114
Business type: Car rental agency
Jose Lorenzo: Very good service, I had a problem with the tire and they took me a replacement to where I was. Very good service since I arrived.
Omar Munoz: Good service, friendly treatment. Without any problem..
Alejandro Magno: The attention is not very good, the one that attended me lacks the use of judgment to serve the client, make decisions and close the deal. They have to give the contract in Spanish to Mexicans, not in English, taking treachery and taking advantage of people who don't know English, forcing them to sign if they want the service. They lack more respect for the individual.
Norberto Holguin: They make you wait a long time to serve you and do not explain the requirements until you have been waiting for a long time
Lorena Iragorri: Hell on earth. The entire experience was an absolute nightmare. Value your time and money, don't rent ANYTHING here
Elizabeth Olivas: Fast service and very welcoming
Antonio de Jesus Zamora Herrera: The service is disastrous, you present your identification but with the scanner look that the manager has, he tells you that it is false, at least they take the trouble to investigate things; then they tell you to give them a printed proof of address, knowing that you do not have access to a printer and that you do not load one in case it is used, in the end you send it to them and they secretly take you out of the office and tell you that they will not always go to you rent anything, they did not receive the receipt that you just showed them in digital, and the email where it says sent, so good luck looking for other companies. I do not recommend it, and it would be good if they were investigated for acts of discrimination.
Sergio Montenegro: Excellent service and excellent vehicles
Luis Munoz: 2.- Las cláusulas que te hacen firmar son ridículas (estilo que pueden usar tu tarjeta para cobrarte lo que ellos consideren sin tu firma??????
Alejandro Ramirez Fernandez: Quite good and the prices are suitable for your pocket.
Carlos Osmar Padilla: DO NOT RENT A CAR HERE!I had a reservation with a price and they ended up charging much more, the staff is rude and unprofessional, I recommend going to a better place, not with these states!
Ana Esparza: They are slow and take for ever at the counter trying to sell all kinds of insurance. You tell them no thank you and they continue to talk about it. The car was also not ready, after spending 40 minutes at the counter we still had to wait another 20 minutes to get the car.
Jesus Andrade: I have rented several times with them and it is by far the best company to rent at the airport, their prices are quite affordable, and the vehicles are usually quite new and without faults, they have a good selection of vehicles, the only thing is that at the time of Picking up the vehicle can take a while, but other than that, no problem, I'll continue renting with them.
Javier Torres: Bad and slow service, perhaps because there were so many people, but the really bad thing is that I made the reservation and when I got to pick up the vehicle, they didn't have my vehicle or a higher category and they only offered me to wait to see if a car would arrive. vehicle of the category that you reserve, and because due to the demand the other places did not have vehicles, the truth is ridiculous the service,
Marco Elizarraraz: Board line a scam, if you plan on using them, make sure EVERY little thing is written down and recorded on the report they make. Charged for a tire pressure sensor they assured me was fine and did not need to be written on the report on pick up. Also lost over two hours just waiting to receive the car, which was reserved weeks in advance. No instructions on how the drop off process is and also lost about an hour there
Erick Morales Bernáldez: Terrible service, and a bad attitude from the people who attend this agency, they leave people waiting, they do not want to respect reservations that are made through a broker, I currently live in MEX for work and they gave me the pretext that my license did not match with my INE, they asked me for my passport to be able to deliver the car, I went for the passport and when I got to deliver it they told me that time had passed and they did not give me the vehicle
Gypsy Torres Lara: The experience was very good, we rented a car for our visit in Jalisco. They gave us a bigger one and the whole process was fine, just a bit long but it is understandable since there are a lot of people. The car was a little hit but nothing that affected its proper functioning.I would definitely recommend it and would use it again without question.
Karen Alejandrina Nuñez Lopez: Do me a favor and never rent with them, I made a reservation already paid and I lost my money because my license and my ine did not match, my identifications were valid and in my name, my license from Mexico and my ine from Jalisco and just for that reason I didn't They wanted to rent me by showing them proof of address and other lousy service from the advisors, they don't help you at all, they don't care if you lose your money
Kevin Ramones: I was about to rent a car online with them, but when I read the comments and see that they don't even bother to answer or clarify situations through this means, I don't want to rent here at all.Thank you all for your comments, they help a lot.
Fernando Aguilera: Very good option to rent, the vehicle is very comfortable and in excellent condition, only the windows are somewhat dirty, but it is a minor thing, I have rented several times with Mex and they have always treated me as they should. I understand that there are people who have had bad experiences, I guess it's bad luck, I've never had any problems.
José Octavio Macias Urzua: had a paid reservation but the girl at the counter refused to give me the vehicle despite presenting my documents she simply refused to give me the service, don't waste your time in this place without professionalism
11. GDL Rent a Car - El Salto
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4.8
91 reviews
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Address: Av. de la Solidaridad Iberoamericana 7969, San José del Quince, 45690 El Quince, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 3967 9007
Business type: Car rental agency
12. Avis Renta de Autos - Guadalajara
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4.1
76 reviews
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Address: Av. de las Américas 1169, Providencia, 44610 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 7AM Mon
Telephone: +52 800 770 2847
Business type: Car rental agency
13. América Car Rental - Zapopan
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2.2
10 reviews
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Address: Av. Adolfo López Mateos Sur, Las Águilas, 45080 Guadalajara, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 3160 4536
Business type: Car rental agency
14. Budget Car Rental Guadalajara Oficina Centro - Guadalajara
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3.3
74 reviews
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Address: Av Mariano Otero 1288, Jardines del Bosque, 44520 Guadalajara, Jal., Mexico
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +52 33 3613 0027
Business type: Car rental agency
15. Veico Car Rental - El Salto
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4.7
137 reviews
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Address: Av. de la Solidaridad Iberoamericana 7864-2, 45681 Las Pintitas, Jal., Mexico
Schedule: Open ⋅ Closes 12AM
Telephone: +52 33 4160 0888
Business type: Car rental agency
16. Enterprise Rent-A-Car - Tlajomulco de Zúñiga
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4
24 reviews
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Address: Miguel Hidalgo y Costilla International Airport, Carr. Guadalajara - Chapala Km 17.5, 45645 Guadalajara, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 1603 2120
Business type: Car rental agency
17. ACE Rent A Car - Guadalajara
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3
2 reviews
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Address: Av. Adolfo López Mateos Sur 1923, Jardines Plaza del Sol, 44500 Guadalajara, Jal., Mexico
Schedule: Closes soon ⋅ 8PM ⋅ Opens 8AM Sun
Telephone: (866) 551-8267
Business type: Car rental agency
18. Avis Renta de Autos - Tlajomulco de Zúñiga
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.1
87 reviews
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Address: Nueva, Carr. Guadalajara - Chapala 2 9950, 45659 Tlajomulco de Zúñiga, Jal., Mexico
Schedule: Open 24 hours
Telephone: +52 33 3688 5656
